Knowledgebase
Mailmaps
Posted by Shaker B. on 03 August 2016 01:07 PM

A mailmap is an email forwarding feature where users can create an alias (example@yourdomain.com) and have messages sent to said alias get forwarded to a valid third party email address such as Gmail, Hotmail, etc..

However users should note that the job of a mailmap is to forward messages to your destination address ONLY. When responding to these forwarded emails, you will be responding back from the destination address itself and not the mailmap. For example if the destination address you've specified is your Gmail address then the sender will see this address when you respond to that message. However some third party email hosts do allow the customization of your response back address, so make sure to check within your settings to see if this is possible. 

Users also have the ability to create both a standard mailmap and an easyMail mailmap. There are no major differences between the two other than easyMail mailmaps are only offered with service levels that allow for easyMail service.

Standard Mailmaps

1. Log into your easyDNS account
2. Click on EMAIL for the domain you'd like to create the mailmap for (this will bring you to the DOMAIN ADMINISTRATION page)

creating mailmaps with easyDNS

3. Under the EMAIL tab, click on MAILMAPS

creating mailmaps with easyDNS

4. Click on EDIT

creating mailmaps with easyDNS

5. Create your mailmap, specify your destination address, and click on NEXT

NOTE: Users have the ability to create 'Catch All' mailmaps by entering a '*' within the mailmap column. This would ensure that ANYTHING@yourdomain.com would get forwarded to your destination address.
NOTE: Service levels that offer standard mailmaps (Domain Plus) only allow for 10 mailmaps.

creating mailmaps with easyDNS

6. Confirm your changes

NOTE: If you would like to continue to use our standard mailmap service while with another DNS provider, you'll need to update your MX record to the following: mx-caprica.easydns.com
You'll also want to make sure this is the only MX record listed and has a priority/preference number of 0.

EasyMail Mailmaps

1. Log into your easyDNS account
2. Click on the EMAIL link for said domain (this will bring you to the DOMAIN ADMINISTRATION page)

easymail mailmaps

3. Under the EMAIL tab, click on EASYMAIL

easymail mailmaps

4. In the EASYMAIL MAILMAPS section, click on EDIT

NOTE: Before creating easyMail mailmaps you'll want to make sure your easyMail service has already been enabled. You can verify this by seeing if ENABLED is showing within the EASYMAIL HOSTS section. If you still need to enable your easyMail, please go HERE for further instructions.
NOTE: Our easyMail system won't allow the creation of a mailmap and an easyMail account with the same exact address.

easymail mailmaps

5. Create your mailmap and specify a destination address
6. Click NEXT

NOTE: Users have the ability to create 'Catch All' mailmaps by entering a '*' within the mailmap column. This would ensure that ANYTHING@yourdomain.com would get forwarded to your destination address.

easymail mailmaps

7. Confirm your changes

NOTE: You can also enter more than one destination address, separated by commas, to have a messages forwarded to multiple recipients.
NOTE: Each of our easyMail service levels currently allows for 100 mailmaps. Additional slots will appear soon as the current ones are filled. 
NOTE: If you would like to continue to use our easyMail mailmap service while with another DNS provider, you'll need to update your MX record to the following: mx.easymail.ca
You'll also want to make sure this is the only MX record listed and has a priority/preference number of 0.
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